privacy policy

1. Introduction

Welcome to Zynko.app (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zynko.app and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site depends on the content and materials you use, and includes:

A. Personal Information

Personal Information refers to information that can be used to identify you personally, such as:

Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password, and other account-related details.
Payment Information: Credit card details, billing information (only if you make purchases through our platform).
Employment Information: Job title, company name, work location (if applicable).

B. Non-Personal Information

Non-Personal Information refers to information that does not identify you personally, such as:

Usage Data: Information on how you use our website and services.
Technical Data: IP address, browser type, operating system, device information.
Analytics Data: Aggregated data on user behavior, trends, and preferences.

3. How We Use Your Information

We use the information we collect in various ways, including to:

Provide and Maintain Services: Facilitate your use of our ERP solutions and ensure seamless integration with Odoo.
Improve Our Services: Analyze usage patterns to enhance our platform and develop new features.
Personalize Your Experience: Customize content and services to better meet your needs.
Communicate with You: Respond to inquiries, send updates, and provide customer support.
Process Transactions: Handle billing, payments, and order fulfillment.
Security and Compliance: Protect against fraud, unauthorized access, and ensure compliance with legal obligations.
Marketing and Promotional Purposes: With your consent, send you marketing communications about our services and offers.

4. Sharing Your Information

We may share your information in the following circumstances:

With Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: If required by law or in response to valid legal requests by public authorities, such as a court or government agency.
With Your Consent: We may share your information with third parties when you have provided explicit consent to do so.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Use of SSL/TLS encryption to protect data transmitted between your browser and our servers.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments and audits to identify and address vulnerabilities.
Secure Storage: Storing personal information in secure databases with appropriate safeguards.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information under certain circumstances.
Restriction of Processing: Request restriction of processing your personal information.
Data Portability: Request transfer of your personal information to another organization, or directly to you, under certain conditions.
Object to Processing: Object to the processing of your personal information for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Collect information on how visitors use the website to improve its performance.
- Functional Cookies: Remember your preferences and personalize your experience.
- Advertising Cookies: Used to deliver relevant advertisements and track their effectiveness.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and services.

8. Third-Party Services

Our website and services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or the content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside your country of residence. These countries may have different data protection laws than your own. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including the UAE.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.