Frequently Asked Questions
Welcome to the Zynko.app FAQ section! Below are answers to some of the most common questions about our ERP solutions.
1. What is Zynko.app?
Zynko.app is a comprehensive ERP (Enterprise Resource Planning) solution integrated with Odoo, designed to streamline business operations, enhance productivity, and drive growth for businesses in the UAE and beyond.
2. How does Zynko.app integrate with Odoo?
Zynko.app seamlessly integrates with Odoo, allowing for real-time data synchronization across various modules such as sales, inventory, accounting, HR, and more. This integration ensures that all your business processes are interconnected and operate smoothly.
3. What are the key features of Zynko.app?
Zynko.app offers a wide range of features, including:
- Attendance Management with Google Map Location
- HR Announcements and Notifications
- Comprehensive Profile Management (Profile Image, Password Changes, Face ID, Language Support)
- Certificate Requests and Tracking
- Approval Workflows for LPOs, Invoices, Sales Orders
- Project and Task Management
- Invoice Management for Customers and Suppliers
- Petty Expense Management
- Comprehensive Contact Management
- Advanced HR and Payroll Management
4. How do I request a demo of Zynko.app?
Requesting a demo is easy! Simply visit our Request a Demo page, fill out the form with your details, and one of our representatives will get in touch to schedule a personalized demonstration tailored to your business needs.
5. What pricing plans are available?
Zynko.app offers flexible subscription plans to suit businesses of all sizes. Visit our Pricing page to view our Basic, Professional, and Enterprise plans, each designed to provide the features and support your business requires.
6. Is Zynko.app secure?
Yes, security is our top priority. Zynko.app employs robust security measures, including SSL encryption, role-based access controls, two-factor authentication, and regular security audits to ensure your data is protected at all times.
7. Can Zynko.app be customized to fit my business needs?
Absolutely! Zynko.app is highly customizable, allowing you to tailor the system to match your specific business processes and requirements. Our team works closely with you to ensure the ERP solution aligns perfectly with your operational needs.
8. What kind of support does Zynko.app offer?
We offer comprehensive support, including a dedicated support team available via email, phone, and live chat. Additionally, our Support / Help Center provides a wealth of resources, including guides, tutorials, and FAQs to help you get the most out of Zynko.app.
9. How do I get started with Zynko.app?
Getting started is simple! Visit our Sign Up page, create an account, choose your subscription plan, and start configuring Zynko.app to suit your business needs. If you need assistance, our support team is here to help every step of the way.
10. Does Zynko.app offer a free trial?
Yes, we offer a free trial for new users to explore the features and benefits of Zynko.app before committing to a subscription plan. Visit our Pricing page and click on “Start Free Trial” to get started.
11. How often is Zynko.app updated?
We regularly update Zynko.app to introduce new features, enhance existing functionalities, and ensure compatibility with the latest technologies. Our updates are designed to keep your ERP system running smoothly and efficiently.
12. Can Zynko.app handle multi-language support?
Yes, Zynko.app supports multiple languages, allowing you to switch the interface to the language that best suits your business and your team’s preferences.
13. What industries can benefit from Zynko.app?
Zynko.app is versatile and can benefit a wide range of industries, including manufacturing, retail, services, finance, healthcare, and more. Our customizable modules ensure that businesses across various sectors can optimize their operations effectively.
14. How is my data backed up in Zynko.app?
We perform regular data backups to ensure that your information is safe and can be restored in the event of any unforeseen circumstances. Our robust backup protocols protect your data integrity and availability.
15. How can I upgrade or change my subscription plan?
Upgrading or changing your subscription plan is straightforward. Log in to your account, navigate to the Billing section, and select the plan that best fits your evolving business needs. Our support team is also available to assist you with any changes.